Website Terms of Use

1. About Us

This website is operated by JM Training Academy Ltd, a company registered in England and Wales with company number 15774630 and registered office at:
4 Parkside Court, Greenhough Road, Lichfield, WS13 7FE.
You can contact us by email at: enquiries@jmtrainingacademy.com.

By accessing or using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use our site.

2. Use of the Website

You may use this website for lawful purposes only. You must not use the site in a way that causes, or may cause, damage to the website or impair the availability or accessibility of the website.

You must not use our website to transmit or send unsolicited commercial communications or for any purposes related to marketing without our express written consent.

3. Intellectual Property

All content on this website, including text, images, logos, and other materials, is the property of JM Training Academy Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content without prior written consent.

4. Limitation of Liability

We make every effort to ensure the accuracy of the information on our site, but we make no warranties or representations as to its accuracy or completeness. We accept no liability for any direct, indirect, or consequential loss or damage arising from your use of, or inability to use, this website.

5. External Links

This website may contain links to third-party websites. JM Training Academy Ltd is not responsible for the content or availability of such sites and does not endorse any products or services offered there.

6. Changes to These Terms

We may revise these Terms of Use from time to time by updating this page. You should check this page occasionally to ensure you are aware of any changes. Continued use of the site will be deemed as acceptance of any changes.

Training Delivery Terms

1. Payment: Training Courses will not go ahead until full payment of invoice is received and cleared or as otherwise agreed. See Point 9 – Payment Terms

 2. Acceptance of Contract: Email confirmation will be sent to the person booking the training along with the Terms and Conditions and Invoice for payment. It is taken that the person booking the training, and by representation the organisation, accept the Terms and Conditions. Any questions or queries regarding the Terms and Conditions and the Acceptance of the Contract should be directed as per the contact details for J M Training Academy given at the end of this document. 

3. Cancellation: 

3.1  Where J M Training Academy need to cancel a course (due to ill health and/or other unforeseeable reasons) we will endeavour to rebook your course at the earliest opportunity that is workable for both parties.

 3.2  If you cancel the booking for the course: A. Over 14 days prior to the start of the course, no payment is required. Any monies paid for the course will be refunded. B. 14 days or less prior to the start of the course, the full course fees remain payable.

 4. Exclusions and forfeits The facilitator delivering the training course has the right to exclude any delegate in a party if they are: A. Under the influence of drugs or alcohol; B. After warning, continues to disrupt the course; C. After warning, continues to bully, victimise, or discriminate any other delegate/s. 

5. Refunds No refund will be payable if the delegate fails to arrive, arrives late, leaves early, is excluded, otherwise fails to complete the course or fails to achieve the criteria presented. This includes failing any tests or assessments.

6. Arrival Times Please arrange for delegates to arrive at least 15 minutes prior to the start time of the course for registration and with suitable Personal Protective Equipment (PPE) as listed in the confirmation of training course letter. If a delegate arrives without suitable PPE, you will still be charged but training will not be allowed to go ahead. 

7. Venue Standards If you have agreed to provide the venue, equipment and/or materials, (including PPE) and they do not meet regulatory standards, we reserve the right to cancel the course and invoice the full agreed course fee. Where the course being delivered is GCM De-escalation & Physical Intervention you must ensure that the room size and ventilation is appropriate for the group size being trained. This will be checked on the day by the Course Instructor. 

8. Copyright: 

   8.1  Notwithstanding receipt of full payment from you, all rights of ownership to materials prepared by us, whether written, audio, video, or     digital or otherwise shall remain our property. Copyright and distribution rights are reserved at our sole discretion, except where those rights   are expressively stated in writing to have been waived or where the contract between us expressively provides or where the material is so   endorsed by us. 

   8.2  We however, grant the right, without prejudice to its position under the previous paragraph, to you to copy any material provided by us as part of work wholly commissioned by you provided that distribution of the copies is exclusively within your organisation.

 9. Payment Terms

   9.1  All invoices should be paid no later than close of play 7 days from the invoice date. 

  9.2. Where the training date is less than 7 days from the invoice date, payment will be required on receipt of invoice by the client.

10. Liability for Advice Given: We provide information, advice and service in good faith based upon information available at the time and hold professional indemnity insurance against negligent errors and omissions in respect of advice given by us. However, we will not be liable for circumstances where you have failed to provide full and clear information that was apparent or relevant at the time or where you decide not to accept our advice in making management decisions.
Should you have any questions regarding the Terms and Conditions please contact us direct using the contact details below:

Telephone number: James Morris (Director) – 07565 084221

Email: enquiries@jmtrainingacademy.com

Privacy Terms

JM Training Academy Ltd is committed to protecting your privacy. This below policy explains how we collect, use, and store your personal data when you use our website.

1. Who We Are

We are JM Training Academy Ltd, registered in England and Wales (company number 15774630) with registered address:
4 Parkside Court, Greenhough Road, Lichfield, WS13 7FE.
For all data protection queries, please contact: enquiries@jmtrainingacademy.com.

We are the “data controller” of your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following data:

• Name and contact details (e.g. email, phone)

• IP address and browser data

• Information submitted via contact forms

• Course enquiry and booking details

• Feedback and testimonials (with consent)

3. How We Use Your Data

We process personal data for the following purposes:

• To provide information about our services

• To respond to enquiries

• To improve our website and user experience

• For recordkeeping, compliance, and legal purposes

4. Legal Basis for Processing

We rely on the following legal bases:

• Consent – where you have given clear consent to process your data.

• Contract – where processing is necessary to perform a contract with you.

• Legitimate Interests – for operational reasons, such as website security, analytics, and improving services.

• Legal Obligation – where required to comply with legal obligations.

5. How We Store and Share Your Data

We store your data securely within the UK. We do not sell or rent your data to third parties. We may share it with:

• Service providers (e.g. email hosting, analytics)

• Regulatory or legal bodies, if required by law

6. Cookies and Analytics

Our website may use cookies to enhance your experience. You can control cookie settings through your browser. We may use analytics tools (like Google Analytics) to monitor site performance.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data (“right to be forgotten”)

• Object to or restrict processing

• Withdraw consent at any time

To exercise any of these rights, please contact us at enquiries@jmtrainingacademy.com.

8. Data Retention

We retain personal data only as long as necessary for the purposes collected, or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend checking this page periodically. Any significant changes will be communicated clearly on our site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.